


Why Should I Ask Better Questions?
Listen to Jr tell the funny story of how he and his wife miscommunicate because they didn’t ask better questions. My wife and I have been married 6, almost 7 years, and early on in our marriage, the first couple of months my wife asked me a question. ” Of...
Service: A Lost Art?
Not long ago, I visited with a few of my clients, and interestingly, all of the conversations came back to one topic: service. Each of these small business owners talked about how salespeople would come in and hound them for weeks, trying to get them to buy their...