Why Should I Ask Better Questions?

Why Should I Ask Better Questions?

Listen to Jr tell the funny story of how he and his wife miscommunicate because they didn’t ask better questions. My wife and I have been married 6, almost 7 years, and early on in our marriage, the first couple of months my wife asked me a question.  ” Of...
Service: A Lost Art?

Service: A Lost Art?

Not long ago, I visited with a few of my clients, and interestingly, all of the conversations came back to one topic: service.  Each of these small business owners talked about how salespeople would come in and hound them for weeks, trying to get them to buy their...
When Times Get Tough

When Times Get Tough

Wouldn’t it be nice if everything always went the way you wanted: smooth, easy, peaceful.  What if there were never any real problems, salespeople always hit their goals, employees always lived up to expectations, and no one ever disagreed with your way of...